June 17th

Presenter: Kim Niles

Location: Temecula City Library

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Start Date: June 17th, 2010
Start Time: 6:00 pm
Price: $ 20.00 – 25.00

Title: Using Lean Six Sigma to Improve a Risk Management Process


Member: $20.00, Nonmember: $25.00
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Using Lean Six Sigma to Improve a Risk Management Process

Abstract: There are three ways to improve any process, through efficiency, consistency, and effectiveness. Efficiency relates to some form of cost to benefit analysis. Consistency relates to process variation, location, and distance from specifications or customer expectations. Effectiveness relates to meeting true internal and or external customer needs.

Standard Lean Six Sigma projects utilize collections of best known models, methods, and tools (MMTs) that help processes become more efficient and consistent by implementing evolutionary changes. Design for Lean Six Sigma projects improve process effectiveness in the same way but using different MMTs and with more revolutionary change. In either case, up to 10 common forms of soft waste are considered (muda, mura, and muri) and a variety of statistical and other tools can be employed.

While a risk management process is in some ways different than a typical process (i.e. forward looking, semi-bound by industry standards, very dependent upon the product or service, very dependent on brainstorming, etc.), the same three ways can be applied to improve it. Process variation over time for this type of process is intrinsically harder to control as different people come and go so structured creativity to some extent should become integrated into the process.

This presentation will review these concepts with more detail while introducing examples of techniques that would likely be used in related projects. Nominal group techniques will also be utilized.

Bio: Kim Niles is an ASQ Fellow, has a MS degree in Quality Science, a CQE, a CSSBB, currently teaches related courses for UCSD, SDSU, and CSUDH, and also works for Quidel (IVD medical device mfg.) in San Diego. He has given over 200 talks to local groups and has 39 publications.

For Power Point presentation click here