Presenter:  Brooks Carder

Location: Temecula City Library

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Start Date: April 18th., 2013
Start Time: 6:00 pm
Price: $ 20.00 – 25.00


Title:  Measurement and Metrics: inspired by Deming

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Measurement and Metrics: inspired by Deming

Abstract:

What I learned from Dr Deming, and the work he inspired me to do.
Brooks Carder PhD
Carder and Associates, LLC
I first met W. Edwards Deming in 1989 when I attended my first Deming four-day seminar. He offered a sensible, scientific approach to management that was an epiphany to me. In a brief conversation he encouraged me to apply my knowledge of psychology to the field of quality. At that time I began writing and consulting. I began most projects using the PDSA cycle and discovered that very often, the planning was done without adequate data to guide it. I applied my experience with measurement to rectify this situation. Because the company I owned had a number of clients who were safety managers, I eventually developed a measurement process for safety planning based on a survey of employees. In cooperation with the first client for this process, Patrick Ragan, I have continued to develop the process since 1993. It has become widely accepted among safety professionals.
What I learned from Dr Deming, and the work he inspired me to do.
I first met W. Edwards Deming in 1989 when I attended my first Deming four-day seminar. He offered a sensible, scientific approach to management that was an epiphany to me. In a brief conversation he encouraged me to apply my knowledge of psychology to the field of quality. At that time I began writing and consulting. I began most projects using the PDSA cycle and discovered that very often, the planning was done without adequate data to guide it. I applied my experience with measurement to rectify this situation. Because the company I owned had a number of clients who were safety managers, I eventually developed a measurement process for safety planning based on a survey of employees. In cooperation with the first client for this process, Patrick Ragan, I have continued to develop the process since 1993. It has become widely accepted among safety professionals.

Speaker Bio:

Dr Carder is an Assistant Professor of Psychology at UCLA and a Principal at the marketing communications company Carder and Associates, LLC.  He has consulted extensively with major firms on quality related issues, such as:

·        Develop and implement a process for improvement of safety culture and safety performance (Bayer, Trane, Aventis, Air Liquide, Huntsman Chemical, Lawrence Livermore National Laboratory)

·        Create a series of continuing education courses for pharmacists based on principles of total quality (Abbott Laboratories)

·        Develop and implement an effective process for employee recognition (IBM)

Dr Carder is a Senior member of American Society for Quality (ASQ), Publications Chair of ASQ Human Development and Leadership Division and Treasurer of ASQ San Diego Section.  He has an extensive list of publications, which includes Kicking the Habit [of Poor Management], Quality Progress, 24, 87-89, 1991, and with P Ragan, Measurement Matters; How Effective Assessment Drives Business and Safety Performance, American Society for Quality, Milwaukee, 2004.